Testimonials

I purchased an excellent vehicle, a Grand Caravan, from you recently. Nick, Gordon, and Shane were all excellent to me, giving me a great deal. They gave me a good trade offer for my old Grand Am. They had a DVD and roof racks installed right in time for delivery to me. They also gave my kids quarters for the gumball machines, and treated them and my wife very nicely.

Please make sure you commend all of those mentioned, and maybe even give them a raise! I am very, very appreciative and happy with your business.

Best Regards,
Arnie Rychlicki

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I just wanted to thank you again for all your help today. I realize I was a bit of a pain (forgetting my wallet, etc.) but you and the wonderful secretary both really helped make everything go easier. My only regret was that my can was not fixed by you! So thank you, you are a wonderful people.

Very Thankfully,
Donna Tomer

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I wish to express my sincere thanks for the outstanding, courteous, and prompt service my son and I received from Tim and the Red Team.

It was not an easy situation to deal with as my deaf son had car troubles in Rochester and I am here in Rhode Island. Tim kept us informed every step of the way as to the condition of the vehicle, repair time estimate, and materials needed to bring the car back to full and safe operation.

My son now knows where to bring his car for excellent service. Once again thank you ever so much and keep up the good work.

Sincerely,
Wayne Lancaster

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I had to write about this amazing experience with your service department and service representative, Bob Banter. I was totally at my wits end. My teenage son lost ALL of his keys to his 2002 Mitsubishi Gallant on Wednesday evening before the Thanksgiving holiday. He returned to college on Sunday without his car. No keys! I called Bob on Monday morning who immediately provided complete accurate instructions for towing, call him when the car left my house and he contacted me no more than 2 ½ hours after the car was in your service department to tell me that the keys were completed.

I am so impressed with the level of professionalism and customer service. I am now not only a satisfied customer of Cortese, I am a “raving fan.”

Thank you for hiring such helpful, knowledgeable individuals such as Bob. He is truly an asset to your organization. I was also extremely impressed with his easygoing way when I was unable to pick up the car on Monday. He stated that it would be no problem to get the car on Tuesday. I was also impressed with the level of professionalism of the Cashier and individual who brought my car to me from the back lot. He thanked me and wished me a nice day! You should be so proud of your employees. They are the best!

Thank you, once again, to Bob Banter for his assistance in a very trying ordeal.

Sincerely.
Carol B. Hankin

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We wanted to let you know how pleased we are with your service dept.

Sincerely,
Dave & Nora Messergahl

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I just bought a used Ford Focus from your dealership. My sales person Denise Warren was an asset in the transition from the trade in to the used car purchase. Her easy going attitude as a sales rep, patience, and concern that I was pleased with purchase, made for a pleasant sales experience. You are very lucky to have her in your employment.

Cordially,
Patty Nelson

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Best car buying experience of my life! Steve is phenomenal!

Marie Mirabella

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I was treated as a human being, not as a numeric figure!

Donald Maranda

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Your service department si what brought me back to you – after several years of being somewhere else@ I am staying with Cortese!

Bev Hallett